Effects of legislative funding on constituent service

May 9, 2018

Effects of legislative funding on constituent service


  • Thomas Dowling

Despite the political media’s focus on the various legislative battles taking place in state capitols all across the country, policy and legislative work are only one part of a state legislator’s job description. State legislators are also responsible for helping their constituents navigate the often-complicated world of government. In theory, good constituent service can inform citizens of government programs and ensure that elected officials regularly correspond with constituents. Bad constituent service can prevent citizens from taking advantage of government programs, and, in its most extreme form, lock constituents out of the governmental process. 

This brief examines the effect professionalism, a term used to describe the institutional capacity of a legislature, has on constituent service. 


(.PDF 166.73 KB)

Research Area: Politics & Government

Policy Initiative: none